ࡱ> NPM9 _bjbj@@ 4*h*h_<<<<<PPPP$tPSkkkRRRRRRR$UiXdR<kkkkkR<<Rk"<<RkRNKP#>.0RR0$XXP,P&X<PkkkkkkkRRkkkSkkkkXkkkkkkkkkX :  Vickie L. Morgan E-mail Phone Number City, State OBJECTIVE A Claims or Field Services position with Federated Insurance which would allow me to use both my education and customer service experience. EDUCATION ɫƵ, Birmingham, AL, April 2020 Bachelor of Science Business Administration, Management Major, Spanish Minor GPA: 3.3/4.0 International Studies: Universidad de Quito, Quito, Ecuador, Summer 2018 All coursework taught in Spanish; gained language & culture understanding through host family. RELEVANT COURSEWORK Principles of Management, Advanced Operations Management, Human Resources Management, Small Business Management, Organizational Management, Managerial Accounting SPECIAL SKILLS Computer: Adobe Pro, InDesign, Hootsuite, Microsoft Word, and Microsoft Access Languages: Advanced-level written and spoken Spanish RELATED EXPERIENCE Enterprise Rent A Car, Birmingham, Alabama Intern, May 2019- August 2019 Assisted customers with car rental procedures, including paperwork, insurance issues, and explaining company policies Marketed companys services to repair shops and dealerships throughout the community Cross-sold add-ons to car rental contracts, exceeding goals set for summer interns Adapted communication style based on client, including using Spanish language skills when needed Received positive feedback on all surveys sent to customers after they completed their business with the company OTHER EXPERIENCE Applebee's, Birmingham, Alabama Waitress, In-Store Trainer, May 2017 - Present Selected by in-store management team to train new staff members Provide excellent customer care in a fast-paced environment Assist manager with closing of store, including reconciling cash drawer ACTIVITIES & AWARDS Deans List Campus Management Society, Vice-President International Service Trip Volunteer Intramural Sports Participant #&'234;>     / 0 Ƽ{{{qgqqqZZh:hOJQJaJhFifOJQJaJhjOJQJaJh,ThOJQJaJhOJQJaJh,Th5OJQJaJh5OJQJaJ h,ThOJQJaJmH sH h[bOJQJaJh3NOJQJaJmH sH h[bOJQJaJmH sH h,Th5CJ(OJQJaJ(h5CJ OJQJ^J'34> Q _    T^T`gdp&dP^p`gd p^p`gdgdT&dP^T`gd$a$gd[b$a$gd$a$gd7U0 1 P Q _ t u           & Q R S f { | } ʙʁsʁh|?h5OJQJaJh5OJQJaJh6rohOJQJaJh,Th5:OJQJaJh$hOJQJaJhjOJQJaJhOJQJaJh,Th5OJQJaJh.5OJQJaJh,ThOJQJaJh:h6OJQJ]aJ-  R S f % z 0 C & F gdgd & FgdLT&dP]L^T`gdLT]L^T`gdT&dP^T`gd T^T`gd}   % y z    / 0 CK:@^驩h6OJQJaJh,Th5OJQJaJh OJQJaJhjOJQJaJh,Th6OJQJaJh,Th56OJQJaJh,ThOJQJaJhOJQJaJ6666666666666666666666666666666666666666666666666hH6666666666666666666666666666666666666666666666666666666666666666662 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@66666 OJPJQJ_HmH nH sH tH H`H 7UNormal CJOJPJQJ_HmH sH tH JJ  Heading 3$$@&a$5CJ OJQJDA D Default Paragraph FontRiR 0 Table Normal4 l4a (k ( 0No List DD @ List Paragraph ^m$6U 6 E0 Hyperlink >*B*phHH  cQ0 Balloon TextCJOJQJ^JaJR/!R  cQ0Balloon Text CharCJOJPJQJ^JaJPK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭Vj\{cp/IDg6wZ0s=Dĵw %;r,qlEآyDQ"Q,=c8B,!gxMD&铁M./SAe^QשF½|SˌDإbj|E7C<bʼNpr8fnߧFrI.{1fVԅ$21(t}kJV1/ ÚQL×07#]fVIhcMZ6/Hߏ bW`Gv Ts'BCt!LQ#JxݴyJ] C:= ċ(tRQ;^e1/-/A_Y)^6(p[_&N}njzb\->;nVb*.7p]M|MMM# ud9c47=iV7̪~㦓ødfÕ 5j z'^9J{rJЃ3Ax| FU9…i3Q/B)LʾRPx)04N O'> agYeHj*kblC=hPW!alfpX OAXl:XVZbr Zy4Sw3?WӊhPxzSq]y _!0 } ^_  C_ 8@0(  B S  ? &&aQvwa33^a^aN#</ T<I+ ާK=%. U'VVX,f<8bD3j98VNYJz<,#H&quI.FaOfUEl6bOj.^JP" :QR,fl8Q!RC"N)k+833r5?CFIMgPaQ cQrRR -_/ ag b[bOfFif"h(jfmaninhroreu u+$~E~mY89DAee*/.&6!CZejdAMi;:Y 7S`Z23brm7U`NSd~l jP 7Tfx+@VdWjN 93NYF_a@&&&_@Unknown G.[x Times New Roman5Symbol3. .[x Arial9Garamond7..{$ Calibri3.[x Times9. . Segoe UIC.,.{$ Calibri Light;Wingdings?= .Cx Courier NewA$BCambria Math"1hJgţ'B[gF F !0\\ 3Q@P $P7U2! xxC) VICKIE LDora Ditchfieldcareer`                Oh+'0x  ( 4 @ LX`hp VICKIE LDora DitchfieldNormalcareer8Microsoft Office Word@Ik@,X@ʆ@&9F ՜.+,0 hp  Hewlett-Packard \  VICKIE L Title  !"#$%&'()*+,-./0123456789:;<>?@ABCDFGHIJKLORoot Entry F`$>Q1Table-YWordDocument4SummaryInformation(=DocumentSummaryInformation8ECompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q